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COMMENTS....!
Dear Matthew
I just want to thank you so much for your brilliant
organization of our recent East African trip. I have never
received such outstanding service from your company and the
beautiful accommodation we stayed in my Kenya Tanzania
Safari.
I can assure you that I will be recommending Raylenne Tours
to all would be travelers to Eastern Africa from Australia
and do not mind you referring them to me so as to assist
them with the best areas to visit. Apart from your excellent
organization you
are a fine gentleman and a person I would gladly call a
friend. Apart from that you have taught me "pole pole" and "hacuna
mutata" which should enable me to live a little longer.
Kwaheri Matthew
Paul williams -AUSTRALIA
Hi Matthew
I arrived home safely last night. Please accept my most
warmest THANK YOU for providing Jennifer and I with an
absolutely amazing safari. Julius is so special. I hope you
realize that he is very kind, trusting, generous, calm and
truly a wonderful person. He is a thinker...and goes above
and beyond the abilities of the other guides that I saw and
met on this trip. Words can not do justice on how blessed to
have had him for our safari guide.
I will keep in contact with you both. Please phone him now
and tell him I had a great time and am thinking of him and
his family. Thank him for bringing me into his home to meet
his wife, children, and grandchildren. I truly felt honored
to be invited into his private life and home. Especially
after finding out that I was the first client in 10 years to
be invited back to meet his family. It was much more
fulfilling than any museum or attraction that I could have
gone to for the afternoon in Nairobi. I will never forget
his kindness. And please tell him he has a gorgeous bunch to
come home to after his trips!
I will miss the African way of life and all the great mud
adventures. Please keep in contact
regularly. I will do my best to not let my hectic
Canadian life get in the way of enjoying life. I will
get organized to send photos soon. Love to my Boys!!
Heather - CANADA
Jambo Matthew!
We hope you are well.
We just want to thank you so much for organizing our East
African trip last summer. The arrangements were impeccable,
our accommodations were amazing, the parks incredible and
the guides friendly, knowledgeable and accommodating. Henry,
the Raylenne driver/guide in Kenya, went out of his way to
make the Kenyan part of the trip truly memorable, as did the
other Kenyan drivers who took us around Nairobi and the
airport. Your driver guides in Tanzania and Uganda, were
equally well informed and eager to please. .
Steve and I were both astounded by the beauty of the lodges,
the impeccable quality and quantity of the food and the
cheerful and efficient staffs at every lodge and park in all
three countries. We have never encountered such great
service or friendlier people. And the sights! From the
bustle of Nairobi and Kampala to the eerie starkness of
Samburu, from the marvelous beaches of Zanzibar to the
magnificence of Mount Kenya and Mount Kilimanjaro, Africa is
gorgeous. Add to that the impeccable Masai Mara, Serengeti
and Ngorongoro, the lushness of the Rift Valley, the jungles
of Bwindi and desert like Amboseli.
The physical beauty of Africa was matched only by its
astonishing people in the elegant Samburu, Turkana and Masai
warriors and their beautiful willowy women. And the
children's bright, energetic and engaging. We recall the
universal knowledge of Barrack Obamas campaign for US
president among teenagers in every part of Kenya. Their
understanding of American politics was far superior to most
American teenagers and the intellectual curiosity bodes well
for the future of your country.
Last but not least were the animals. The mountain gorillas
of Bwindi, rhinoceros and flamingoes at Lake Nakuru,
crocodiles and hippos in Mara River, a mother cheetah and
her 5 offspring's hunting together in Masai Mara. And lions
- from the pair mating at Masai Mara to the two lionesses
protecting their kill from a pack of hyenas in the
Serengeti, we encountered innumerable lions of every age and
gender. While leopards were rarer, the mother and cub at
Samburu, the night encounter at Sweetwater's tented camp and
the one sleeping in a tree in Serengeti will be remembered
forever as well as the giraffes and the herds of elephants
especially at slopes of Mount Kilimanjaro Amboseli Park. Add
to this the herds of impala, gazelles, Oryx, water buffalo,
gerenuk, wildebeest, zebra, the swarms of monkeys and
baboons and the incredible variety of birds. A truly
unforgettable experience, that we owe to your careful and
thoughtful planning.
In addition to this excellent organization and planning you
put into our trip, it was the personal touches of meeting us
at our hotel in Nairobi and seeing us off on our return
flight that distinguishes you as a fine gentleman and
someone we would like to think of as a friend.
Thank you once again for everything, and it was great
working with you and your Raylenne Tour Company. We are
saving up for a return trip and are sure that we will be
working together again in the future.
Please feel free to pass on our e-mail addresses to anyone
who would like to receive more information about our
experience with your company.
Tom Jones and Steve Oxenrider - USA
To: RAYLENNE TOURS & SAFARI
Sent: Monday, September 22, 2008 3:26 AM
Subject: San Francisco Ladies
Matthew and Denis:
Today is Thanksgiving in USA and one of the things I am
thankful for was our Kenya safari adventure in September.
Denis was the best driver and exceeded our expectations for
our safari game drives. Four single women and never had a
moment where were not taken care of. Our customized trip and
lodges were perfect. With some luck and our experienced
driver we saw our "Big 5" in four days. We got to see a
leopard in two different parks. The people, the food, the
animals, our lodges make our stay in Kenya a trip of
lifetime.
Matthew, thank you for all of your patience's in planning
our Safari trip. I would strongly recommend Kenya as a great
destination and using Raylenne Safaris as your trip adviser
in East Africa, Kenya Uganda Gorilla Treks, Tanzania.
Jan - USA
----- Original Message -----
From: Pamela Ronan
To: africa@raylennesafaris.com
Sent: Thursday, January 17, 2008 12:48 PM
Subject: A big thank you!
Hi Matthew,
We know this is much later than I had intended to email you,
but I do want to thank you so much
for our holiday last October. It is most definitely a
holiday that we will never forget. Kenya holds a
special place in our hearts since
then, and the troubles you are experiencing sadden us.
We hope this email finds you, Henry and the rest of
your crew and families
safe and well!
Kindest Regards,
Pamela & Paul
----- Original Message -----
From: UK
To: Raylenne Tours & Safaris
Sent: Monday, November 12, 2007 10:50 PM
Subject: Re: KENYA SAFARI KEVIN AND BRITT ONEILL
13 November 2007
Hello Mathew and Joseph,
It now seems a long time ago since my wife Britt-Marie and I
were in Kenya with Raylenne Tours in August 2007. Without a doubt the most
exciting safari we have ever been on. We visited 7 National Parks in 12
days, with (probably) the best and most experienced driver in Kenya.
Well done Joseph!
The courteous and timely way in which the holiday was
planned, the way that we were met and escorted throughout our holiday, and the
professional way in which unplanned events were managed would lead me to
recommend your company to anyone in the UK who was thinking of an adventurous
holiday in what must be one of the most beautiful countries in the world. I can
not begin to describe how we felt when calmly eating our lunch on the
banks of the river Mara we witnessed the start of the annual migration.
We wish you and your company well in the future, and rest
assured that if we return on holiday to Kenya you can expect us to book
through you. A very special thanks to Joseph - a very valuable, knowledgeable
and capable driver
and guide. Take care of him!!!
Best Regards,
Kevin and Britt-Marie O'Neill
----- Original Message -----
From: -USA
To: Raylenne Tours & Safaris
Sent: Saturday, September 29, 2007 10:40 PM
Subject: Greetings from USA!!!!!!
Jambo Matthew, I am finally getting over the jet lag and no
longer wake up
at three o'clock in the morning thinking it is time to go to
work. Lois and
I really fell in love with Africa. We only have the highest
regard for you
and Raylenne Tours and Safaris. Our trip was unforgettable
and we will
always carry the most pleasant memories of our time spent
with George, our
guide/driver. George was thoroughly professional,
knowledgeable, friendly
and went above and beyond in making our game drives special.
Thank you so
much for everything. We hope to be back someday.
Barbara McBratnie
EarthLink Revolves Around You.
Original Message -----
From: GRAHAM Nicholas - 4556
To: Raylenne Tours & Safaris
Cc: ; GRAHAM Nicholas - 4556
Sent: Monday, July 16, 2007 12:36 PM
Subject: RE:SAFARI
Hi Matthew,
Christine and I just wanted to send you a quick thank you
for the excellent
tour organized by Rayleene. It really was fantastic to have
our own private
safari as well as all the choices of lodges that we had
requested. Well
done! I will certainly recommend that others book direct
with a Kenya tour
company like Rayleene rather than go through an intermediary
in England or
what have you. You get the same quality of lodges and
service whilst
avoiding the crowd.
We would also like to praise George. He was a very
professional and safe
driver and very knowledgeable about all the animals and
birds. We also
thought he was very discrete (particularly when his clients,
me, were being
rather dopey and saying things like "ah, that cheetah's kill
is still
alive...[when the cheetah was relocating its cubs] etc.
etc." . We hope he
was satisfied with his tip!
Good luck with the future.
Best wishes and Asante Sana,
Nick and Christine
----- Original Message -----
From: "Heather Posno" <CANADA>
To: <africa@raylennesafaris.com>
Sent: Monday, February 19, 2007 3:42 PM
Subject: Home
> Hi Matthew
>
> I arrived home safely last night. Please accept my most
warmest THANK YOU
> for providing Jennifer and I with an absolutely amazing
safari.
>
> Julius is so special. I hope you realize that he is very
kind, trusting,
> generous, calm and truly a wonderful person. He is a
thinker...and goes
> above and beyond the abilities of the other guides that I
saw and met on
> this trip. Words can not do justice on how blessed to have
had him for
our
> safari guide.
> I will keep in contact with you both. Please phone him now
and tell him I
> had a great time and am thinking of him and his family.
Thank him for
> bringing me into his home to meet his wife, children, and
grandchildren.
> I truly felt honoured to be invited into his private life
and home.
> Especially after finding out that I was the first client
in 10 years to be
> invited back to meet his family. It was much more
fulfilling than any
> museum or attraction that I could have gone to for the
afternoon in
Nairobi.
> I will never forget his kindness. And please tell him he
has a gorgeous
> bunch to come home to after his trips!
>
> I will miss the African way of life and all the great mud
adventures.
> Please keep in contact regularly. I will do my best to not
let my hectic
> Canadian life get in the way of enjoying life.
> I will get organized to send photos soon.
> Love to my Boys!!
> Heather
>
----- Original Message -----
From: "Daniel Shewfelt" <USA>
To: <africa@raylennesafaris.com>
Sent: Friday, November 24, 2008 2:09 AM
Subject: RE: Nairobi and excursions
> Matthew,
>
> I just wanted to thank you and Joseph for giving me such a
wonderful
> experience in Kenya. I had a great time and I can't wait
to get my
pictures
> developed. I just wanted you to know that Joseph did a
wonderful job as my
> guide and driver. He always had the van clean and ready
every morning.
> Always had great suggestions for me about where to go and
what order to do
> things in. And he found tons of wildlife for me down at
the park. Please
> tell him he did a wonderful job and I appreciate it. Thank
you both!!
>
> Sincerely, Dan Shewfelt
From: Phill Thomas -UK
To: africa@raylennesafaris.com
Sent: Sunday, October 08, 2008 1:25 PM
Subject: Our safari
Dear Mathew
We wish to say thank for organising our safari with Mule,
it is difficult to describe how wonderful it was. We were
out all day with
Mule and he gave us a day we shall never forget, we saw
every animal
possible and sometimes he went beyond to bring us close to
even impossible
animals.
Mule was the most delightful man and at the same time very
courteous but
also instilled 110% confidence in his ability to look after
us and the
knowledge in the job he was doing, so much so, my wife
renamed him Mr Masi
Mara.
Best wishes to you and Mule.
Regards Phill & Mandy Thomas
----- Original Message -----
From: "Raffaele Bartelloni" <>
To: <africa@raylennesafaris.com>
Sent: Sunday, September 17, 2008 3:38 PM
Subject: Re: 6 days safari available
> Buongiorno from Florence Italy
> We thank you very much for your excellent service,
regarding our safari.
> Paul was an excellent guide, we will suggest your number
to our friends if
> coming in Kenya.
> We also we will contact you in our next travels in Kenya.
> Thank you again
> best regards Bartelloni Raffaele and family
----- Original Message -----
From: UK
To: africa@raylennesafaris.com
Sent: Saturday, September 16, 2008 9:53 PM
Subject: Kenya Safari
Dear Matthew
How are things with you?
All is well here in London - we have been back almost a week
now, but are
living in thoughts and memories of Kenya and Uganda.
We just wanted to thank you for organising the Kenya part of
our tour and
the transfer to Uganda.
We thoroughly enjoyed our days on safari in Masaii Mara and
at Lake Nakuru,
and would like to add that George was an absolutely
fantastic driver and
guide. We felt very safe in his hands, on the bumpy roads as
well as off the
beaten track, and he proved to be a fountain of knowledge
about the flora
and fauna of the jungle. Thanks to him we saw and enjoyed so
much.
Once again, thanks for organising things for us - we hope to
return to Kenya
one day in the future (hopefully not too distant) and so we
know who we'll
be contacting on that trip too..!!
Best Regards to you and please convey our best regards to
George too.
Naresh & John
----- Original Message -----
From: paul williams -AUSTRALIA
To: Raylenne Tours & Safaris
Sent: Saturday, September 02, 2008 9:27 PM
Subject: our fantastic trip
Dear Matthew
I just want to thank you so much for your brilliant
organisation of our
recent East African trip. I have never received such
outstanding service
from your company and the beautiful accommodation we stayed
in. I can
assure you that I will be recommending Raylenne Tours to all
would be
travellers to Eastern Africa. Apart from your excellent
organisation you
are a fine gentleman and a person I wopuld gladly call a
friend. Apart from
that you have taught me "pole pole" and "hacuna mutata"
which should enable
me to live a little longer.
Kwaheri Matthew
----- Original Message -----
From: "James" <UK>
To: "Raylenne Tours & Safaris" <africa@raylennesafaris.com>
Sent: Monday, August 21, 2008 10:47 AM
Subject: Safari
> Hello Matthew
I hope you are well.
This is the mail that I promised I would send.
I just wanted to say thank you for organizing our Safari. It
was an
amazing experience that went completely smoothly without any
problems. The lodges
were all wonderful and the food was just beautiful. You
should be very
proud how well you look after your clients, as we heard many
horror stories
whilst in Kenya from other tourists. Who had been very
disappointed with the
safari organizer they had booked with and it had ruined
their whole experience.
> Once again thank you
> James
----- Original Message -----
From:
To: africa@raylennesafaris.com
Sent: Wednesday, March 29, 2008 9:37 AM
Subject: Feedback
Dear Matthew
Thank you once again for everything, and it was great
working with you and
your Company.
Am sure that we will be working together again in the
future.
Saw my client yesterday, she is my hairdresser, Claudia
Feser, and she was
so impressed with everything, could not stop talking.
She is also planning on doing this trip again, but a little
longer this
time. Also the Guide that joined them was excellent.
I would like to thank you and your team, for giving my
clients a time of
their life they will not forget.
Thank you and regards
Sylvia Rohda
----- Original Message -----
From:
To: africa@raylennesafaris.com
Sent: Sunday, March 12, 2008 2:50 AM
Subject: Re: ARRIVAL and HOME!
Mathew,
Frosty and Sandi here.
Just home yesterday. Trip went great.
Sunny Tours was nice and the driver Godfrey was just as nice
as George. You
know how important that is!! We had a brand new Converted
Toyota Land
Cruiser and it was just the 2 of us on the trip you set up.
Everything went
well.
Keep using Sunny Tours.
Thanks Matthew, we'd be happy to talk to people who would
head your way so
feel free to use our Email as a reference, OK? great. You
arranged a truly
memorable your for us. The animals were great but the 2
Masaai villages and
the Kindergarden schools and the time we spent in the
villages were the
best.
More later.
sincerely, Frosty and Sandi
----- Original Message -----
From: Neil Ruecker -USA
To: raylenne safaris
Sent: Friday, March 03, 2008 7:13 PM
Subject: What a wonderful experience
March 3, 2008
Matthew ...
Just wanted to drop a note and tell you how much we
appreciate all that you
did to make our dream of a lifetime come true. We took the
East African
Classic safari because we may not be able to afford a second
visit to Africa
and we have always wanted to see the Serengeti (Tanzania),
the Masai Mara
(Kenya), and the gorilla trek in Uganda. When we started
out, we had many
trepidations that the trip would fail to live up to our
hopes and
expectations. But thanks to you and our wonderful guides,
this trip has
exceeded every dream that we had ever dreamed. What a
wonderful time.
In each of the three countries we had a different guide, but
each was
excellent. They knew the environment, the customs, the
animals, and the
history. Each of them was friendly, helpful, and an
excellent companion.
Our Kenyan guide, George, was a wonderful fellow and really
made us feel at
home in your country.
The gorilla trek was definitely the highlight of our trip.
We got within 6
or 8 feet of a family of about 14 gorillas. One baby walked
over and
touched our companion. The hour we spent with the gorillas
is one that we
will never forget. It was awesome. But the visit to the
Masai village was
another unexpected highlight. The Masai are a very proud and
wonderful
people. We were welcomed into a world that is so foreign
from our own.
They explained their way of life, their beliefs, their
customs. We entered
one of their huts and got to see the world from a whole
different
perspective.
The game drives were, as we had hoped, excellent. But we
were astounded at
how oblivious the animals were to our presence in their
world. We could
drive within a few feet of most animals and they completely
ignored us. We
watched from a few feet away as lions devoured the remains
of a Cape
Buffalo. We watched dozens of hippos jostle for space in a
waterhole. We
watched a warthog attack half a dozen hyenas that were
occupying a disputed
mud hole. We watched lions coordinate an attack on a herd of
zebra.
Wildebeests from horizon to horizon. Tree-climbing lions. A
rhino walked
right past our vehicle. A leopard tried to find some shade
beneath one of
the safari cars. Elephants, giraffes, zebra, and wildebeest
walked right in
front of our vehicle. A mother cheetah teaching her cub to
hunt. A lake
with miles of shoreline that was pink with flamingos. Dozens
of varieties
of beautiful birds. Baboons that played games on the
rooftops of the
hotels. The food at every lodge was excellent. The rooms
were very
comfortable. The service was first class and the locations
were
breath-taking. We swam in a pool that spilled water over the
edge of the
Great Rift Valley. I worked on my journal in a lawn chair
that overlooked
the lush expanse of Ngorongoro Crater. The views from our
rooms were always
amazing. We took 1500 of the best pictures we have ever
taken. The scrap
book is going to take months to assemble.
As you can tell, we are very satisfied customers. If you
have any future
customers who are as skeptical as I was during the planning
of our safari,
please feel free to give them our name, phone number, and
email address. I
would be happy to reassure them that Raylene is the best and
that a safari
is the best vacation investment they could make.
Thanks again for helping us make this wonderful experience a
reality.
Sincerely:
Neil A. Ruecker
----- Original Message -----
From:
To: Raylenne Tours & Safaris
Sent: Thursday, February 09, 2008 7:27 PM
Subject: Safari Feedback
Matthew
Judy and I have arrived home safely and are finally getting
settled and back
to normal after a wonderful Safari.
Our accomodations were even better than we would normally
expect (or
request) on a photo safari of this type. The parks, with a
couple of
exceptions, were full of game and we saw and were able to
photograph more
wildlife than we ever expected or hoped to see. Our drivers
were extremely
good although challenged by the poor road conditions in many
places.
We would like to give particular credit to our driver and
guide, George. He
was extremely knowledgeable and well informed about the
habitat, animals,
birds, etc. and he was quite willing to answer any questions
that we may
have asked.
All in all, this safari far exceeded our wildest
expectations. If you ever
need an additional reference, we would be more than happy to
provide one for
Raylenne Tours and Safaris.
Judy and Jerry Wagner
Dear Matthew,
Just a brief note to say thanks to you and George for a
great trip! We had a fabulous time and everything was even
better than we had anticipated. George, our guide and driver
was excellent and extremely informed about all the animals
and their habits and habitats. My husband said this was his
most enjoyable vacation ever and we have been
to China, India, Asia, etc. I am writing this note as a
recommendation to others who may be considering your
safaris. It was a great value for the dollar (we stayed in
the same lodges as the more expensive tours}, and the
personalized attention to detail and to our desires were
exceptional. Our Stay in Nairobi at The Stanley was also
enjoyable, and everyone needs to go to the Carnivore
Restaurant and the giraffe center! Tell George hello and say
"bumpy roads" and watch him smile. I hope you have a great
upcoming safari season!
Bob & Carole Royals
Atlanta, Ga. USA 11-28-05
Matthew,
We have safely returned home and and are busy catching up on
everything that happened while we were gone. We had a great
time in Kenya and wanted to thank you for all the help in
planning the trip. We especially want to thank George for
guiding us around all the different parks. He was very
helpful and very patient with us as we enjoyed taking all
the pictures of the animals and birds. We enjoyed everyplace
we stayed at but we both thought that Larson's Tented Camp
was the favorite. We are continuing to enjoy the trip by
looking at all the pictures we took. They turned out great
and if you wish, we would be happy to send you a CD with
some of the pictures. Thanks again and we look forward to
our next trip to Kenya in
the near future.
John & ShouMing
hi Matthew
just a line to thank you for giving us all the best holiday
yet. special thanks to Joseph and Sylvester they are
absolute stars.
we will be back!!
whilst writing, i wonder if you would do something for us.
when we were in the mara, we visited a school near the
campsite and were moved by the lack of books with which they
had to work. I wonder if you would get the headmasters name
and the address of the school as we would like to get in
touch with him. Martin and i would like to see if we can
arrange to get books from local schools here in england and
get them to the school in Kenya.
If we could get the books out to you, would you be prepared
to deliver them to the school when you had room in the tour
bus or is there another way?
hope you can help
terry
Hello Raylenne Staff:
This is just a note of appreciation for the outstanding job
of helping us organize and implement our 25th anniversay
celebration.
George and the rest of the staff were the consumate
professionals in anticipating and satisfying our wishes. We
saw the leopard on the first day of our safari and
everything else after!! We have recommended your company to
several friends considering Africa and would definitley book
with you again. May all that is good greet your days.
Sam and Sheryl
Hi Matthew
We safely returned to Tokyo. Thank you very much for your
kind arrangements. Also please say thank you to Peter too.
Our family enjoyed Kenya thanks to you and memory of Kenya
remains forever.
Aki
Hello Raylenne Staff:
This is just a note of appreciation for the outstanding job
of helping us organize and implement our 25th anniversay
celebration. George and the rest of the staff were the
consumate professionals in anticipating and satisfying our
wishes. We saw the leopard on the first
day of our safari and everything else after!! We have
recommended your
company to several friends considering Africa and would
definitley book
with you again. May all that is good greet your days.
Sam and Sheryl
Hi Matthew and Rose,
Thanks for a great trip.
We were very impressed with your organization. Please pass
on our thanks
to George and Big Henry (and Robert from Leopard Tours) for
making our trip
so enjoyable. They are a great bunch of guys and made us
feel very welcome
and comfortable. (tell Henry the 2nd lot Thanks!!)
Should you have enquiries from Australia don't hesitate to
give them our email address.
Thanks again and best wishes
Beth & Derick Johnston
Hi Matthew , Just a short note to say thanks for arranging
the safari.
Everything went so well, thoroughly enjoyed every minute and
cannot wait
to return. We will certainly be in touch with you again once
we have a bit
more spare money.
Regards and best wishes to everyone,
Eileen & Ken Johnson
Hi Matthew
Just a quick note to thank you from the bottom of my heart
for the most
fantastic week I have ever spent. Martin, Barry and Dot are
so full of the experience I am trying to stop them crying at
this moment
For me, returning to the country that I love was moving to
say the least
Joseph was absolutely superb and I cannot thank him enough.
His friendliness
and knowledge made the experience all the better - look
after him, he is a
star
Sylvester - well how on earth he produced such superb meals
with so few
facilities is beyond me. Martin who has the appetite of an
elephant, was
defeated!!!
As for you, the organization was faultless and the 'extras'
which you happily agreed to made me particularly, a very
happy person We are today planning our next trip to Kenya in
the near future and hope that both Joseph and Sylvester will
be available to make the trip as enjoyable as the last week
I know that I speak for all four of us in expressing a
heartfelt thank you
I will be in touch very soon
Terry
Dear Matthew, Henry and Rose,
I would like to thank you all for a truly wonderful trip.
Even though we booked the trip less than 2 months before
departure you were able to secure lodging and provide a
guide. The trip went very well and we were able to see the
"Big 6". I was very pleased with the lodges we stayed at and
the food was varied and abundant. Our guide "Henry" was
excellent. He is a very safe and dependable driver as well
as an informed tour guide. His knowledge
of the plants and animals was most informative. He knows the
different
parks and was able to get us up close to the animals for
viewing and pictures.
Matthew was very helpful and made sure all of our requests
were satisfied. The trip he arranged for us was a once in a
lifetime adventure that we will always remember. He also
arranged tours around the city for us.
He checked on our progress along the way and even met us
when we arrived
at our hotel upon return from Tanzania. Most impressive. I
would not hesitate to recommend your services to anyone
planning a trip to Africa. Thank you again for a truly
magnificent experience.
Tom & Chris Daley
Monrovia, Ca
Hi Matthew
It was lovely to meet you at last and we had another
excellent holiday.
Please pass on our thanks again to Peter who did an
fantastic job. We have decided that we will not be making
another trip - there are lots of other places in the world
that we would like to visit - but I am always happy to
provide Raylenne with references for prospective clients as
we have found your service efficient, your guides
knowledgeable and the holiday excellent value for money.
We are now back in England and back in to the normal routine
but wish
all at Raylenne a very prosperous 2008.
I will forward some photos to you as soon as they are
developed.
Asante sana
Paula, Chris, Vince, Alex, Tim and David
Dear Matthew and Peter,
Thank you very much for the safari. I was very impressed by
the high
standard of organisation. Peter's knowledge of birds and
animals is very
impressive. I counted 40 species of mammal in total!
Kind Regards,
Vincent.
"Hi Mathew and George!
It was truly a magnificent experience to visit Africa! We
appreciate your professionalism in arrangements, they were
all first class. At the same time, you managed to make us
feel more like guest than customers. We will recommend your
services to anybody who is interested in safaris and wish
you all the best in your business as well as private lives."
Mikko & Marjo
FINLAND
Hello Mathew,
We are very fine and back into the daily rush. We had a
lovely holiday in Kenya and have had a lot people ask us
about it. I will surely forward your details to anyone who
may plan a trip.
Convey our regards to Justus.
Anjali,
CANADA
Dear Mathew,
How are you? We returned home after a delightful holiday in
S. Africa and Kenya/ Tanzania. We must thank you for
organising it perfectly so that we never had a moment of
worry! Do give our regards to George who kept us good
company during the Safari. Wishing you well for the future
and with our sincere wishes to you and all the staff of your
office. Good luck always and God Bless.
Ramdas, Bharathi and Maithreyi.
(Bangalore) INDIA
To the entire Raylenne staff,
" Thank you very very much for the wonderful treatment and
for the lifelong memories which you provided for me in
Kenya. As I told you when I was in Kenya the tours,
accommodations, all the provisions which you provided were
absolutely flawless and more than I expected. The most
memorable experience however which outweighed the Safaris,
tours, and everything else was the Love, Compassion, and
Concern which was displayed towards me. May God continue to
bless and prosper all that you place your hands to do.
With love and appreciation....."
Percy Harrell
USA
Dear Mathew,
"This is to place on record that my wife and I enjoyed our
trip to E. Africa. The arrangements made by you - the
vehicles you provided as also your driver cum guides were
excellent. We had a marvelous time. I will recommend your
firm to my friends who want to travel in Kenya.
We will always carry wonderful memories of our trip to your
world....."
With regards,
I.I. Korean.
INDIA.
Dear Mathew,
"We just arrived back home after some time spent in Europe,
we enjoyed our trip very much and were very pleased with
your services and with George who is an excellent guide.
wish Raylenne a very profitable season....."
Best regards
J. P. & Flo Di Schino
BRASIL
Mathew,
"We had a great experience on our safari. The itinerary,
accommodations/food, and Peter were excellent. Thank you
again for taking us for some extra site seeing on the day of
our arrival in Nairobi. We were very lucky in seeing so many
animals. But I want to give Peter most of the credit for his
eagle eye and persistence. I recall in Masai Mara driving
back and forth on one stretch of road for 15-20 minutes and
not seeing anything. I was getting a bit impatient wondering
what Peter was up to. Finally our patience was rewarded when
we found a pair of leopards and very shortly after, another
leopard. Peter had found out from other drivers that a
leopard had been spotted in the area and he was determined
to find them. It seems that we were always one of the 1st
vans when there was a siting. I was able to get a photo of
30 Oryx that took off as soon as the 2nd van arrived. We
were the only witnesses to a leopard kill of a genet. We
also saw a herd of 60+ elephant migrating through the Masai
Mara.
Safety - We felt safe at the tent and lodges. Peter is an
aggressive but careful driver. I would like express our
satisfaction with our safari. Peter was excellent with the
children. He accomplished our main goal - to safely
transport us and guide us in viewing the beautiful fauna and
flora of Kenya. Please feel free to ask me any follow-up
questions or anything else you might think of."
Tim Roy.
USA.
Dear Matthew,
Thank you so much for our wonderful safari - the Guides -
Joseph, George
and Peter were wonderful, knowledgeable, personable - all
the animals we
saw - the hotels we stayed - the people we met we were very
pleased. We
also appreciated all your hard work to make our trip so
special. Thank you,
thank you.
Sincerely,
Kathy and Law Fotterall
Matthew,
We would like to thank you for setting up our "sarfari"! You
did a very good job. We enjoyed our trip very much!
Our drivers (George & Malley) were excellent and went out of
their way to make
sure that we saw everything. They were very knowledgeable in
the animals, birds and Africa in general. The accommodations
were much nicer and elaborated than we needed. I know that
some in our group were unhappy with beds and etc. We didn't
mind having twin or what ever for that short of time. I
might say that I know that all can't have perfect views in
all rooms but on the lower levels the views were blocked by
trees and bushes.
We could see animals heading to water holes but couldn't see
them there.
We enjoyed the Maasai Mara National Reserve, Serengeti
Plains and the Ngorongoro Crater the most!
Don't leave any of these out from future sarfaris.
Larsen's and Amboseli were the most accommodating lodges
with the most friendly staff. Steven in the dining area at
Amboseli was excellent.
We enjoyed our breakfasts the most as the other meals were
more gourmet. We much prefer the plain meat & potato meal
than gourmet cooking with all the sauces & etc. For the most
part there was something for everyone.
We may have missed it and should have known that we needed a
Visa for Kenya. But in the literature thought that it only
mentioned one for Tanzania. With that and tipping drivers,
people at lodges, we feel that you need to raise the amount
of money that people need to have with them. It would be
better to have to much than be short.
Generally we did enjoy our trip.
Thank you and God Bless you.
Phyllis and Alan Sanders - USA
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